How Bindass CRM works — from first order to money in hand.

You create a free account, add your shop name, pickup address and logo once — and Bindass CRM sets up your order book, shipping page, label printer settings and WhatsApp messages automatically. No app to install, no computer course needed. If you sell two product lines (say kurtis and bedsheets), you organise them as separate catalogues inside the same shop.

• Free to start — no card needed
• Works on mobile and computer
• Hindi, Gujarati and English support

📖 Example: Meena from Jaipur sells suits on Instagram. She signed up after dinner and took her first order on her own link the same night.

Orders move through simple stages: New → Confirmed → Packed → Shipped → Delivered, plus Return if it comes back. Search any order by phone number in one second, see everything a customer bought before, and get a warning if the same phone orders twice by mistake. Fake or wrong pincodes are flagged before you pack, which quietly cuts your returns.

• Phone-number search finds any buyer instantly
• Duplicate-order and wrong-pincode warnings
• RTO and return orders marked separately

📖 Example: the same buyer orders twice in excitement. Bindass CRM says “this phone already ordered today” — you confirm once instead of shipping twice.

Every parcel needs a slip with the buyer's address. Bindass CRM prints clean slips exactly as the buyer wrote the address — in Hindi (हिन्दी), Gujarati (ગુજરાતી) or English — with the barcode and QR already on it. They print crisply on cheap thermal printers and on normal A4 paper too. Your shop name, logo and phone stay on every slip, and you can keep a different design per shop.

• हिन्दी + ગુજરાતી + English addresses
• Barcode + QR on every slip
• Thermal printer and A4 friendly

📖 Example: a Surat seller's Gujarati addresses earlier came back undelivered. Printed in Gujarati as typed, delivery success went up.

Once connected, Bindass CRM sends short WhatsApp messages at each stage — “order confirmed”, “shipped, tracking ID …”, “out for delivery today”, “delivered, thank you”. The most important one is the confirmation message before you ship (“please reply YES to confirm your COD order”) — sellers say this one step alone cuts fake orders and returns sharply. You write the message text once; the system fills name, amount and tracking automatically.

• Confirmation message before dispatch
• Tracking sent automatically on shipping
• Polite reminders instead of manual DMs

📖 Example: buyers who never picked up calls now reply “haa bhaiya aa raha hoon” to the out-for-delivery message — and accept the parcel.

Add your products once with sizes or colours (like Kurti – Red – Large: 40 pieces). Every order reduces the count on its own. Set a low-stock level (“warn me at 10 left”) and Bindass CRM alerts you before a viral reel sells what you don't have. No more taking money for stock that isn't on the shelf.

• Size and colour-wise stock
• Automatic deduction on every order
• Low-stock alerts per product

📖 Example: your reel crosses 1 lakh views overnight. At 8 am you already know “Blue Kurti – M” has only 6 left — you pause its ad in time.

Add staff with limited roles: packers only see packing and labels, support only sees orders and customers — only you see money reports. There is no heavy monthly fee: you start free, then use prepaid credits like a mobile recharge for orders, WhatsApp messages and extra limits. Invite a seller friend and both of you earn bonus credits. Every payment comes with a GST bill, and nothing auto-renews silently.

• Role-based staff logins
• Limits that grow with paid plans
• Refer friends, both earn credits

📖 Example: festival month you top up more credits; quiet month you spend almost nothing. Like a prepaid SIM for your shop.