Pricing
Pay for usage, not seats.
Start free. When you grow, pick a plan for limits + included credits, and top up extra credits anytime. Every price below is live from our billing system — what you see is what the app charges.
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Pricing questions
What exactly is a credit?
A credit is Bindass CRM's unit of usage. Creating orders and sending bulk WhatsApp messages each cost a small number of credits (see the live usage table above). Credits live in your store wallet and are consumed automatically — you never pay per seat or per month for the core service.
How do I pay for credits or a plan?
Inside the app on the Billing page, via Razorpay — UPI, cards and netbanking are all supported. Every payment issues a GST invoice you can download from Billing.
Do unused credits expire?
Each credit grant follows its own validity — plan credits last the plan's validity shown above, and your wallet ledger in Billing always shows exact balances and expiries. Top up what you'll actually use.
Can I change plans later?
Yes. Buy a new plan from Billing whenever you need higher limits or more included credits — the latest plan takes effect with its own validity window. Downgrading works the same way.
How do I cancel? Is there auto-renewal?
There is nothing to cancel and nothing auto-renews — every plan is prepaid for its validity window (shown on each plan). When it ends, your store simply returns to the Free tier and order creation pauses until you renew. You are never charged again unless you choose to buy.
Can I get a refund if I change my mind?
Paid plans and top-ups are non-refundable once credits are delivered, because every seller tries the Free plan first before paying anything. The only exceptions are duplicate charges, failed top-ups where credits never arrived, and proven billing errors on our side — those are always refunded to the original payment source.
What happens to my data and credits when a plan ends?
Your orders, customers and settings stay safe — only paid limits pause and new order creation waits for renewal. Unused plan credits lapse at expiry (your ledger shows this clearly), so top up what you'll actually use within the validity window.
What if I pay twice or a top-up fails?
Duplicate or failed top-ups are refunded to the original payment source per our Cancellation & Refund Policy — most cases resolve within 5–7 business days. Contact support before raising a chargeback so we can fix it faster.
Is the free plan really free?
Yes — the Free tier costs nothing with no card required. It covers getting started (1 store, core order tracking). When volume grows, add a paid plan or top up credits; nothing is ever charged silently.
Still deciding? The free plan costs nothing to try.
No card required Core features on every plan
Built for Indian sellers
Tonight's 50 parcels could take 10 minutes, not 3 hours.
Bulk-book India Post, print every label in one go, and let WhatsApp handle the “where is my order?” messages while you pack.
Free 50 orders · No credit card · Hindi / Gujarati / English support
Honest pricing for sellers who count every rupee
Bindass CRM runs on prepaid credits instead of per-seat subscriptions because that's how COD sellers actually spend: a little when testing, a lot in festival season, and nothing when the shop is quiet. Plans set your limits — stores, staff seats, products, custom roles and ads analytics — and bundle credits; top-up packs refill the wallet anytime via Razorpay with GST invoices. Order creation and bulk WhatsApp messages deduct automatically at the live rates above, every deduction visible in your Billing ledger, and referrals earn both sides bonus credits. No setup fees, no hidden charges, no sales calls.